Information

Find out about information regarding PCF and what we are doing for you.

Our website is being populated with information to support you and your child or young person. Please let us know through the Contact page if you there is something you think would be helpful on this page.

Support & Advice

Information Advice and Support Service

IASS helps parents and carers, children and young people who have difficulties with learning, and or a disability from birth to 25 years. We offer a confidential service which gives parents, children and young people impartial advice and information to make informed decisions.


To use our service a parent must think that their child has Special Educational Needs but you do not need a professional to agree or to have any kind of Statement, Education, Health and Care Plan or diagnosis.


Email iasservice@cheshirewestandchester.gov.uk

or visit https://livewell.cheshirewestandchester.gov.uk/Services/1279 for more information.


Jargon Buster

A-Z of terms used by professionals and services.

https://livewell.cheshirewestandchester.gov.uk/Information/Jargon_Buster

Members and Associates can keep up to date with news and events on our website. You can also find us on Facebook and Twitter. You can see our past and present newsletters right here.


Click on the newsletter...

By Lucy Kennerley January 26, 2026
Parent carers in Cheshire West & Chester newsletter. From vital updates on the 2026 PCF Survey, to details on upcoming SEND events, webinars and training.
PCF Cheshire West & Chester: National SEND Discussions – Brief Update
By Lucy Kennerley January 25, 2026
National SEND discussions. National Network of Parent Carer Forums (NNPCF) as part of the Department of Education’s current work on SEND reforms.
By Joanne Southall January 22, 2026
Coffee Events for parents & carers. Everyone is welcome! Parents will be able to catch up with other parents. Children are welcome!
This event is for parent carers of children and young people (aged 0–25) with SEND in Cheshire West
By Joanne Southall January 22, 2026
Planning for adulthood can feel overwhelming — you don’t have to do it alone! Our Preparation for Adulthood Marketplace Event is a chance for parent carers and young people to find information, ask questions, and connect with services that can support the journey ahead.
Naming Schools in Education Health Care Plans (EHCPs)
By Lucy Kennerley January 22, 2026
This guide explains your rights, the difference between Section 41 and non-Section 41 schools, and what the council must do when naming a school in an EHCP.
By Joanne Southall January 19, 2026
Helping Families Navigate the SEND System Parent Carer Forum, Cheshire West SEND Information, Advice and Support Service (IASS) SEN Support, Quality First Teaching
By Lucy Kennerley December 19, 2025
Parent Carer Forum Newsletter for December 2025. Latest news, updates, and insights from the PCF team in Cheshire West and Chester.
Neurodiversity Profiling Tool pilot Study Team would really value your views.
By Lucy Kennerley December 15, 2025
The Centre for Autism Neuro Developmental Disorders and Intellectual Disabilities (CANDDID) study team are evaluating the Neurodiversity Profiling Tool pilot and would really value your views.
Have Your Say on SEND Services with the PCF Survey 2026
By Joanne Southall December 10, 2025
Have Your Say on SEND Services with the PCF Survey 2026 - Your feedback will shape future SEND services across health, education, social care and the community.
CWaC Newsletter
By Joanne Southall December 7, 2025
The Live Well Newsletter will be published bi-monthly to provide you with latest updates and information. It is also your opportunity to get involved, have your say and improve our Live Well/Local Offer Cheshire West Website.
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